Process Optimisation (BPO)

Letsema provides innovative and tailor-made operating efficiency enhancement-solutions to effectively manage and optimize our client’s business processes.

Through our knowledge base of enhancement approaches, learning and expert teams we have achieved significant success in leading complex performance transformations, process re-engineering strategies and change management implementation.

Letsema provides the following operational efficiency enhancement services:

  • Operations and process improvement;
  • Organisational performance optimisation;
  • Programme/ project management;
  • System planning;
  • Efficient resource utilisation;
  • Execution support;
  • Coaching, capability building and development; and
  • Business process re-engineering.

Case Studies

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